Customer Chat

Stay in-touch with your customers.

Instant support at your fingertips: Connect with us through our customer chat module.

Features

Customer Chat

Instant support at your fingertips: Connect with us through our customer chat module.

Live chat

Provide a live chat feature that allows customers to chat with support agents in real-time.

Customizable chat widget

Customize the chat widget to match the look and feel of your website and brand.

Chat history

Store chat transcripts for future reference and provide customers with access to their chat history.

Transfer and escalation

Allow agents to transfer chats to other agents or escalate them to supervisors for resolution.

Real-time analytics

Track key metrics, such as response time, chat volume, and customer satisfaction, in real-time to improve performance.

Mobile support

Allow customers to connect via chat from mobile devices, such as smartphones and tablets.